[i] Ken Blanchard, John Carlos and Alan Randolph. The Three Keys To Empowerment. San Francisco: Berrett-Koehler, 1999, p. 2.
[ii] Ken Blanchard, John Carlos and Alan Randolph. The Three Keys To Empowerment. San Francisco: Berrett-Koehler, 1999, p. 2.
[iii] Cynthia Scott and Dennis Jaffe. Empowerment: A Practical Guide For Success. Menlo Park, CA: Crisp Publications, 1991, p. 4.
[iv] Warren Bennis, Why Leaders Can’t Lead. San Francisco: Jossey-Bass, 1997, pp. 22-23.
[v] Goodwin Watson and David Johnson. Social Psychology. (2nd ed.) Philadelphia, Pa: Lippincott, 1972.
[vi] Cynthia Scott and Dennis Jaffe. Empowerment: A Practical Guide For Success. Menlo Park, CA: Crisp Publications, 1991, p. 4.
[vii] Cynthia Scott and Dennis Jaffe. Empowerment: A Practical Guide For Success. Menlo Park, CA: Crisp Publications, 1991, p. 4.
[viii] Cynthia Scott and Dennis Jaffe. Empowerment: A Practical Guide For Success. Menlo Park, CA: Crisp Publications, 1991, p. 4.
[ix] Edward Lawler. The Ultimate Advantage. San Francisco: Jossey-Bass, xxxx; Cynthia Scott and Dennis Jaffe. Empowerment: A Practical Guide For Success. Menlo Park, CA: Crisp Publications, 1991; Ken Blanchard, John Carlos and Alan Randolph. The Three Keys To Empowerment. San Francisco: Berrett-Koehler