Most of the mid-level rating scales currently in use focus on seven areas:
Knowledge and capacity: does the employee demonstrate job-related skills and understanding; does he comprehend work-related procedures and techniques; is he physically and mentally vigorous; is he knowledgeable about and interested in the field in which he is working?
Dependability: does the employee meet deadlines; does he keep up with schedules; does he satisfy expectations; does he have a strong sense of responsibility, initiative and integrity; is he always punctual and appropriately dressed?
Adaptability: does the employee plan effectively and imaginatively; does he have good judgment and mental stability; can he anticipate change and can he innovate?
Interpersonal Relationships: does the employee manage conflict skillfully; is he adept at verbal and nonverbal communication, team management and leadership; is he tactful and can he work effectively with different kinds of people; does he strive for consensus among his subordinates and can he judge people perceptively and fairly?
Commitment to Professional Growth: is the employee committed to excellence and professional improvement both for himself and his subordinates; does he generate enthusiasm for professional goals in others and accept suggestions on professional matters?
Resource and Personnel Management: does the employee pay attention to detail while concentrating on broader issues rather than trivia; is he aware of costs and can he say “no” when necessary; does he use sound judgment to solve problems, and can he make decisions promptly and effectively; does he maintain his efficiency through delegation of responsibility and the provision of accompanying authority; does he process routine tasks efficiently and establish uniform procedures?
Loyalty: does the employee have a strong commitment to service; does he participate in the outside activities of this organization and work in the community to elicit support for this organization; can he and does he inspire enthusiasm for organizational goals?
