Persevere in commitment to the goals despite distractions, resource constraints and other obstacles that may arise
Show interest in the hopes, concerns, values, interests, and needs of others
Celebrate individual and collective successes with tangible rewards and other forms of recognition
Refrain from expressing personal views until others have had opportunity to contribute their perspectives
Decision-Making (McKenna and Pugno, 2006, p. 291)
Establish criteria by which priorities will be determined and options will be evaluated
Establish processes for implementing decisions that enable ways of monitoring their effectiveness and adapting as appropriate
Set specific, measurable, actionable, realistic, time-delineated goals
Generate and investigate options with consideration for their likely impact on all involved
Analyze and synthesize information, maintaining a willingness to alter views or processes if appropriate
Review and discuss mistakes or mishaps in order to learn from them
Involve others in decision making by soliciting their ideas, inviting their reactions, and informing them of new developments
Recognize the futility of trying to keep up with all available information; instead, establish a system for filtering inputs according to the results sought
Action-Taking (McKenna and Pugno, 2006, p. 292)
Allocate resources in accordance with agreed upon values and priorities
Achieve goals within time and resource constraints
Encourage development of new skills by allowing opportunities to practice under the guidance of someone with more experience or expertise
Confront wrongdoing despite personal repercussions that may result
Resolve conflicts by identifying common ground and negotiating mutually beneficial agreements
Empower others to achieve results by addressing obstacles and providing necessary resources
Explore and test new approaches to tackle occasional and ongoing challenges
Establish coalitions of support, forums and processes to achieve the goals
Represent the interests of others, by advocating on their behalf
